Strategy & Vision
Since the beginning, we have been committed to providing the best insurance solutions that meet the needs of our clients, ensuring their protection.
We work at Concord in partnership with leading insurance companies in the Saudi market, allowing us to provide a wide and effective range of customized insurance products that meet the expectations of our clients. Our excellence stems from our deep expertise and commitment to transparency, where we build sustainable relationships based on trust and professionalism.
At Concord, we are more than just an insurance broker; we are your partner in managing risks and providing exceptional insurance solutions that elevate the client’s experience and strengthen protection with complete confidence.
To be the first and most trusted choice in the field of insurance brokerage, contributing to the sustainable growth of the Saudi market, and to provide innovative and reliable insurance solutions that enhance our position as your trusted insurance partner
At Concord, we seek to offer innovative insurance solutions that meet the needs of our clients and exceed their expectations. Our mission is based on transparency, integrity, and continuous innovation to ensure the best insurance services for our clinets to protect their assets and businesses.
We believe in building strong and sustainable partnerships with our clients through providing customized insurance solutions, with a commitment to the highest standards of quality and professionalism.
We strive to keep up with market changes and offer flexible solutions that adapt to the demands of the Saudi market by developing integrated digital platforms that make it easier for customers to access insurance services, enhancing the customer experience and speeding up insurance procedures.
We consider customer satisfaction the foundation of our success, and we continually seek to improve our services and innovate in delivering a comprehensive insurance experience.
Integrity and Transparency: We commit to the highest standards of integrity and work transparently with all our partners.
Renewal and innovation: We believe in the importance of continuous innovation to keep pace with the latest changes in the Saudi insurance market.
Teamwork: We believe in the strength of our team and work side by side with our clients and partners to achieve mutual success.
Continuous Development: We ensure continuous development across various internal departments and services provided by Concord to our partners for their success.
Commitment to Professional Standards: We adhere to applying the highest levels of efficiency and quality.
Social Responsibility: We commit to our social role by supporting community initiatives and raising awareness in the Saudi insurance market.
Sustainable Development: Ensuring the provision of insurance solutions that contribute to the sustainability of businesses and the community at large.
Partnership and Relationship Building: Strengthening relationships with clients and insurance companies to build a strong network of cooperation and sustainable partnerships.
Concord's Strategy
1 – Digital Expansion: Concord seeks to develop integrated digital platforms that make it easier for clients to access insurance services, enhancing the client experience and speeding up insurance procedures, from the start of the process to claims submission.
2 – Diversity in Insurance Products: The company works to expand its portfolio of insurance products to include specialized solutions that meet the needs of emerging markets in Saudi Arabia.
3 – Training and Continuous Development: We aim to enhance the skills of our team through continuous training programs targeting professional development in insurance and risk management.
4 – Strengthening Strategic Partnerships: We are committed to building effective partnerships with supporting companies and contracting with the best global and local insurance companies to ensure our clients receive the best coverage and services at competitive prices.
5 – Improving Clients Experience: We aim to be the leading company in providing exceptional experiences for our clients by supporting them through all stages of insurance, actively responding to our clients’ needs.
